What is Data Recovery?
Data recovery is the process of recovering data that is damaged, lost, deleted, or inaccessible to the user due to a malfunction of the media on which the data is.
From which media can we save data?
We successfully retrieve data from all digital storage media, such as hard drives, external hard drives, SSDs, servers, RAID arrays, NAS devices, laptops, Apple devices, memory cards, USB sticks, floppy disks, ...
How much data can be saved?
The amount of data saved depends solely on the state of the defective media. Our goal is to save all the data, while the priority is your most important data.
How successful is data recovery?
We are proud of our data recovery success rate of over 90%.
How much does Data Recovery cost?
The cost of data recovery depends on the type of media failure that needs to be recovered. Our price list is transparent and you can check it at
the following link.
How long does the diagnostic procedure last and how much does it cost?
The standard diagnostic procedure typically lasts up to 48 hours. To attract all our clients to our data rescue service, we do not charge for diagnostics. If rescue time is a priority, and every minute is important to you, we also offer an Emergency Diagnostics and Non-Stop (00-24) service.
Can I get an estimate of the cost to recover the data?
No matter the problem your device/media may have, we will subject it to a quick and free diagnostic procedure before we notify you of the established media status and cost of the data recovery service. We only begin the process of data recovery after your approval.
Does the price of data recovery depend on the size of the disk, the amount of data, or the file system?
We are proud that we are the only one in Croatia to have a fixed price list. The cost of data recovery is fixed and does not depend on the memory size of the media, the amount of data, or the file system, but solely on the type of media failure.
Do I have financial obligations in case of incomplete data recovery?
We operate on the principle No data-No pay, so if the data recovery is unsuccessful, the client has no financial obligations.
How can I deliver a defective media?
You can deliver your defective media personally to our office or send the packaged media by mail or courier. Adequate packaging of a shipment means placing the contents of the shipment in the appropriate packaging (wrapper, box, etc.) to prevent damage during transportation.
How do I check recovered data?
To provide users with a simple and high-quality service, you can preview the list of recovered data before making a payment to the Client Portal.
How do I retrieve saved data?
We store the recovered data on the second media of your choice. If you do not have the right media, you can buy one from us. You can only download the recovered data by submitting a certified Service Order.
Is my information kept secure?
Yes, your data is stored securely and in accordance with GDPR. We store your information on protected and separate drives and servers without external access, which are only accessible by authorized persons. We also guarantee the discretion of your information with
the Privacy Policy.