To provide users with a simple and high-quality service, we offer clients a Portal where they can submit a failure report as well as view the list of recovered data after the recovery process is completed. When registering, it is necessary to fill in the contact information, briefly describe the defect and, if possible, specify which media (device) it is (model, manufacturer), and which data need to be recovered..
Previewing the list of recovered data allows the client to verify and check folders and files that were recovered from the media (device). To preview the list of recovered data, the client needs the information he received on the Service Order and via e-mail.